Minister Champagne, what are the key objectives of the National Cybersecurity Consortium and its strategies to enhance Canada’s cybersecurity?

How does the consortium plan to foster collaboration between government, industry, and academia to stay ahead of evolving cyber threats?

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Marjorie Dickman

Chief Government Affairs & Public Policy Officer, BlackBerry

A conversation with BlackBerry’s Marjorie Dickman on Generative AI, Cybersecurity, and Trust.

Ulrike Bahr-Gedalia, Senior Director, Digital Economy, Technology & Innovation at the Canadian Chamber of Commerce and Cyber. Right. Now. Council Lead, interviews tech policy thought leader Marjorie Dickman, Chief Government Affairs and Public Policy Officer at BlackBerry. They discuss one of today’s hottest topics: Generative Artificial Intelligence (AI). 

Ulrike Bahr-Gedalia: Why is BlackBerry — a global leader in cybersecurity software — interested in generative AI? 

Marjorie Dickman: Generative AI gives cybersecurity experts like BlackBerry new capabilities to prevent cyberattacks. At the same time, cyber attackers can use generative AI to make cyberattacks more sophisticated and harder to detect.

At BlackBerry, we’ve used AI to enable our cybersecurity software for over a decade. And now, we are developing cybersecurity use cases for generative AI to augment our cyber defense solutions.

Bahr-Gedalia: We’ve seen an explosion of interest in generative AI. Experts assert that this technology could add trillions of dollars to the global economy. Yet, many entities seem hesitant to adopt it. Why?

Dickman: A recent BlackBerry survey of 2,000 IT decisionmakers found that 75 per cent of organisations worldwide are considering bans on generative AI applications in the workplace. Our research found the potential risk of data security and privacy to be the biggest reasons (67 per cent) for this hesitancy. 

That said, the many studies that highlight the transformative potential of generative AI are right, if this technology is implemented safely and securely.  This is one of BlackBerry’s key focus areas.

Bahr-Gedalia: According to KPMG, only 32 per cent of Canadians say they trust AI, citing cybersecurity as their top concern. How do we build public trust in generative AI?

Dickman: Trust in generative AI on a grand scale will require a collaborative effort among governments, developers of generative AI models, civil society — and companies like BlackBerry that provide security to safeguard data, devices, and networks. 

In Canada, work is underway to advance a voluntary code of practice for generative AI to help ensure it is trustworthy, secure, and reliable. We are participating in this effort.

In Canada, work is underway to advance a voluntary code of practice for generative AI to help ensure it is trustworthy, secure, and reliable. We are participating in
this effort.

Notably, the development of actual regulations will take years. As with all novel technology, it will be critical to strike the right balance to allow generative AI to evolve in a beneficial way for Canada, while also ensuring security and privacy.

Bahr-Gedalia: Bad actors likely are using generative AI in cyberattacks against Canada. How do we safeguard Canadians from this threat? 

Dickman: In February 2023, another BlackBerry-commissioned survey of global IT decisionmakers found that most of these decisionmakers believe that there will be a successful cyberattack enabled by generative AI within the year.

To safeguard Canadians, the nation should prioritize safety and security from the outset, especially in high-risk applications, while balancing against the potential of overly prescriptive regulation that can stifle innovation. Then, Canada will be strongly positioned to harness the power of generative AI for good, including using these new tools to protect the nation from increasingly complex cybersecurity attacks.  

To learn more about the Canadian Chamber of Commerce‘s Cybersecurity initiatives and efforts, visit chamber.ca/cyber-right-now. To learn more about BlackBerry’s AI driven cybersecurity solutions, visit blackberry.com/us/en/products/blackberry-cybersecurity.

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Cybersecurity Awareness Month is an optimal time to assess your organization’s cyber program, including communications and incident response preparation. 

October is Cybersecurity Awareness Month. It’s a wonderful time to reflect on what the month means to your organization and cyber program.

Cybersecurity is a team sport and expands well past the virtual walls of our organization. We’re all responsible for a healthy, risk-based cyber program that engages the whole organization, from the board to staff and our partners.

Cybersecurity Month can be a catalyst to further enhance our program and launch an engagement strategy that will allow us to build on October and continue for the next 11 months and beyond. How could we focus our efforts?

Let us explore a couple of areas of focus: communications and incident response preparation.

Assessing communication and preparedness

Communication should be continuous. Assuming we have a measurement of our program (if we do not, assessing our program should be a priority) and a desired state for the program, our communications plan should be organization-wide, with specific engagement with executive leadership and the board or the appropriate governance structure. This will help engage on our risk profile as well as target state. The underlying message can be “we’re never done” and “we all must be engaged.”

When it comes to incident response preparation, are we prepared for an eventual cyber disruption? We should ensure we have a response plan and exercise it. With a plan in place, tabletop exercises are the best way to exercise our collective ability to respond. A cyber event requires a well-rehearsed response that engages internal and external stakeholders. Our ability to test our response will promote further resilience to an unplanned event. Our goal is to minimize impact and quickly transition back to operations as seamlessly as possible.  

Cybersecurity Month is an ideal time to begin institutionalizing our program, create momentum, build on success, and close gaps in our program.  

To learn more, visit optiv.com.

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Kim Schreader

Director of Cybersecurity Professional Services, TELUS Business

As cyber threats continue to evolve, empowering your employees is the ultimate shield against cyber risk.

Cybercrime is an increasingly lucrative business for cybercriminals. In a landscape where business processes, applications, and data continue to be automated, the unexpected impacts of cybercrime are growing exponentially. As a result, organizations are faced with how to mitigate risk, lower costs, and maximize employee efficiency in an ever-changing work environment. 

“In a world where employees are adapting to new ways of work, every minute matters. The greater the effectiveness of your awareness investments, the lower your risk to your business, brand, and operations. Building a security culture that effectively combats cyber threats requires you to place people at the core of your security awareness program,” says Bob Corson Chief Revenue Officer and Co-Founder at Beauceron Security.

People in control of technology: The first step to managing risk 

Organizations across Canada are making the shift to people-centric solutions. “When it comes to empowering employees to reduce your cyber risk, online training and simulations will not solve the problem alone. The solution goes beyond having content; it is all about affecting organizational change.” according to Kim Schreader, cybersecurity expert and Director of Cybersecurity Professional Services at TELUS Business, a Beauceron Security partner and customer. “Zeroing in on ways to empower everyone in the organization to be informed, responsible, and accountable to cyber threats is a critical first step. With this understanding, you can then make intentional changes over time to improve the effectiveness of your program.”

When this is done correctly, organizations can increase the chance that employees can spot, stop, and report suspicious activity before it becomes a problem.  

Learn how you can turn the tide on awareness training to drive effective risk reduction from Beauceron Security’s State of Cybersecurity Awareness 2023 Report by visiting content.beauceronsecurity.com/report. 

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Marc Duchesne

Chair, Board of Directors, CCTX & VP Corporate Security & Responsibility, Bell Canada

Discover the strength of Canadian businesses in the face of cyber threats, with the Canadian Cyber Threat Exchange (CCTX) at the forefront of collaboration.

We are stronger together.  It’s a common phrase used everywhere around the world.  It’s especially true in cybersecurity where the criminals work together, learn from one another, and are increasingly successful.  We need to do the same.

There has been a growth in the inexorable advancement of malware, the abundance of malicious bots, the growth and ease of disinformation campaigns, and now the profound impact of Artificial Intelligence (AI).  Attackers are improving their capabilities by taking advantage of dark web forums, embracing technological advances, and adopting AI to ensure the effectiveness of their attacks.  The risk to Canadian organizations of being the victim of a cyber attack is increasing. Per a 2021 Statistics Canada report, Impact of Cyber Crime on Canadian Businesses, “Just under one-fifth of Canadian businesses were impacted by cyber security incidents in 2021.” Ransomware attacks continue to plague businesses of all sizes, across all sectors.  Distributed denial of service attacks continue to disrupt business operations. 

Cyber attacks are a lucrative business, recovering from a cyber attack is expensive. The criminals that perpetrate them are making money.  We need to do more to protect our assets and increase their cost of doing business. Cybersecurity needs a community; the challenges are big and the adversaries are strong. There is a growing recognition among the private sector, governments, and regulators that collaboration improves cyber resilience.

Supporting the overall cyber ecosystem and enabling Canadian businesses to build cyber awareness and resilience — these are fundamental to the purpose and role of the CCTX.

The Canadian Cyber Threat Exchange (CCTX) is Canada’s cyber collaboration forum, helping members from large and small organizations build resilience through increased awareness of the cyber threat landscape and opportunities for collaboration.  Organizations can leverage diverse expertise, close knowledge gaps, and strengthen their collective defenses.  Today’s interconnected digital economy is vulnerable to cyber threats which are constantly evolving and growing in sophistication. The collaborative sharing of threat intelligence empowers enterprises to proactively identify risks and stay ahead of emerging threats. 

Collective intelligence ultimately enhances enterprise resilience, ensuring business continuity and safeguarding valuable assets in an ever-changing cyber landscape.  Collaboration is more than sharing threat information, it is professionals sharing best practices, working together on cyber problems that are impossible to undertake within a single organization or sector, and engaging with others to improve the resilience of their supply chain, their customers, and the Canadian economy.  Stronger together.

How do we stop it?

Enacting basic cyber resilience practices are the most effective defence mechanisms. Best practices include developing and exercising a cyber incident response plan, backing-up data, using multifactor authentication and applying software patches as soon as possible.  Guidance to Canadians is provided by the Canadian Centre for Cyber Security. 

Support for small and medium business

Cyber attackers are indiscriminate, they will go after anyone with data that is valuable to an organization’s operation.  Data does not need to have a ‘street value’, if an organization requires it to operate, it has value.  Increasingly, Canada’s small and medium businesses are being affected by cyber crimes.  To improve the cyber resilience of this vulnerable sector, the Canadian Cyber Threat Exchange (CCTX) has partnered with Toronto Metropolitan University’s Rogers Cybersecure Catalyst.  Through an investment from the Ontario government, the CCTX and the Catalyst will work together to help SMEs develop and adopt new-generation cybersecurity technology, to become more competitive and resilient. Stronger together.

“This is an exciting opportunity to help build cyber resilience across the entire supply chain, strengthening small and medium organizations, and ultimately large enterprise as well. Supporting the overall cyber ecosystem and enabling Canadian businesses to build cyber awareness and resilience — these are fundamental to the purpose and role of the CCTX,” said Marc Duchesne, Chair CCTX Board of Directors and VP Corporate Security & Responsibility, Bell Canada.

“This partnership is a unique opportunity to pool our expertise, resources and networks within the cybersecurity ecosystem to help foster a technologically advanced economy in Ontario, secured by best-in-class cybersecurity products and processes,” said Jennifer Quaid, Executive Director, CCTX.  

Join the community at [email protected]. Learn more about the Canadian cybersecurity landscape at cyber.gc.ca.

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J. Paul Haynes

President & COO, eSentire

Angela Mondou

President & CEO, TECHNATION Canada

Amid expanding cyber threats, TECHNATION Canada is teaming up with expert industry leaders and educational institutions to keep the nation’s digital economy secure.

Cybersecurity is mission critical to safeguarding the Canadian economy. The cyber threat landscape is continuously evolving, with ever more sophisticated tools freely available to those with malicious intent. The ranks of cybercriminals have exploded and become hyper-organized, while state-sponsored threat actors have also become bolder and better-funded. Especially given the wider attack surface presented with businesses moving more and more of their operations online, the potential fallout of a successful attack has only become more devastating. In fact, according to the Canadian Anti-Fraud Centre, there have been over 150,000 reports of fraud in Canada with over $600 million stolen since January 2021. This is the reality that Canadian businesses operate in today.

Countering these threats requires diligence, it requires experience, and it requires collaboration. Fortunately, Canadian companies are recognizing the seriousness of cybersecurity and committing the required resources to threat detection, prevention, and mitigation.  Collaboration has become the word of the day with the advent of expert team-ups like TECHNATION’s Cybersecurity Taskforce, which brings together 15 cybersecurity member organizations to enhance Canada’s overall cyber preparedness.

“We truly see cybersecurity as a team effort,” says Kevin Dawson, President and CEO of ISA Cybersecurity, one the taskforce’s original members. “Even though many of the participants on the taskforce are business competitors, at the end of the day, we’re all on the same team when it comes to fighting cyber crime. We’re all working to lobby and advocate for a strong digital society for the benefit of all Canadians.”

In cybersecurity, experience is priceless

Canadian businesses have no shortage of motivation to collaborate and exercise  diligence. Experience, on the other hand, is hard-won. Canada is home to nearly 500 cybersecurity companies that have been operating and adapting in this space for decades. Yet, even for these accomplished organizations, it remains a constant challenge to stay ahead of the rapidly moving threat landscape.

Cyber protection is a fundamental and non-negotiable component to Canada’s national security. 

“The adversaries have first mover advantage all the time,” explains J. Paul Haynes, President and COO at cybersecurity firm eSentire, also a Cybersecurity Taskforce member and co-Chair. “You can’t spend two years building a plan that gets thrown out the window in 10 minutes. You have to change your approach and adapt constantly. We’ve got a whole internal learning program, eSentire University, with progression, certifications, and attendant salary increases to incentivize continuous on-the-job learning. HR and talent management are the very key to this industry.”

Education is the cornerstone

Keeping cybersecurity professionals skilled to meet the moving target of cyber threat knowledge is, however, only one half of the equation. Ensuring an adequate flow of new talent into the sector, sufficient to meet the ever-growing demand, is just as essential. A recent report by Canada’s Information and Communications Technology Council revealed that one in six jobs for cybersecurity specialists currently goes unfilled in Canada due to an estimated shortfall of 25,000 of these workers, with the gap continuing to widen by the day.

“Canada’s education system needs to advance and adapt to match the accelerated pace needed   to catch up with  cybersecurity talent demand,” says Angela Mondou, President and CEO of TECHNATION, co-Chair of the Cybersecurity Task Force. “To meet the aggressive needs of the Cyber sector, innovative cybersecurity education programs should include compressed post-secondary education and online learning.   Work-integrated learning which includes real-life operational work experience, is critical in this type of high security environment.  TECHNATION’s Career Ready Program connect talent to real world experience.  The reality is, the cybersecurity skills for today, don’t have a long shelf-life.”

As Canada’s foremost national technology industry association, TECHNATION has been leading the charge on cybersecurity awareness, readiness, and collaboration, spearheading initiatives like its Cybersecurity Taskforce. TECHNATION is also, however, laser-focused on the daunting talent gap in the sector, and is addressing it with a wide array of programs. Career Ready, funded by the Government of Canada’s Student Work Placement Program, has proven extraordinarily effective at establishing a cost-effective talent pool, particularly for smaller companies. Through this program, more than 500 students have been exposed to real-world cybersecurity roles within Candian businesses.

“Leveraging the Career Ready Program has definitely helped us secure new talent,” says Dawson. “We plan to expand our use of the Program in coming years.”

And the coming years are set to be the most crucial yet. A 2023 report by Tech7 — an advisory group of tech associations from G7 countries — identified cybersecurity as one of the six most critical focus areas for future development. Tech7 — of which TECHNATION is a member — noted that G7 members must collaborate not only within their own nations, but also cross-border, to preserve the functioning of our economies and our societies.

Global security starts at home

This spring, Mondou was in Japan representing TECHNATION at both the Tech7/G7 Digital and Tech Ministers Meeting as well as the World Economic Forum’s Digital Transformation Summit, where she delivered the closing remarks. The message she brings home to Canada from these global conversations is one of urgency, but also of optimism.

“Cyber protection is a fundamental and non-negotiable component of Canada’s national security,” says Mondou. “Of the many pieces that need to come together to address cybersecurity support for Canadian organizations, education boltered with real-world experience, is the cornerstone solution. A robust cybersecurity ecosystem connecting government, industry, and academia is quintessential to maintaining Canada’s global competitiveness and position as a global leader in cybersecurity.”

Access funding to hire a cyber work-integrated learning co-op student today through TECHNATION’s Career Ready Program at technationcanada.ca/careerready.

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Every effective cybersecurity measure depends on encryption using high quality random numbers. And Quantum eMotion knows where the best randomness comes from.

Since the earliest days of the Internet, diligent cybersecurity has been the only way to retain peace of mind while reaping the benefits that come from an increasingly online existence. As the volume of sensitive data we communicate and store digitally has grown, of course, the incentives for cyber criminals to attack this information have expanded simultaneously. And so, a continuous arms race has led to a delicate balance where organizations must always be innovating to stay one step ahead of their attackers. The foundation of all effective cyber defense in this battle is to make encryption unpredictable by using random numbers.  When the random numbers aren’t good enough, the walls crumble. But if there’s one thing computers are famously bad at, it’s generating randomness.

“The quality of the encryption always depends on the quality of the random numbers,” explains Francis Bellido, CEO of Canadian cybersecurity innovator Quantum eMotion. “When the ‘random’ numbers for the cryptographic key are created by an algorithm, there is an immediate vulnerability. A sophisticated hacker can exploit the fact that these numbers aren’t truly random.”

The one road to unimpeachable randomness

These not-quite-random numbers (pseudorandom, in tech parlance) can be attacked with sufficient dedication, computational resources, and time. And their weakness only becomes more concerning as transformative technologies like AI and quantum computers reshape our understanding of what is computationally possible. For the good guys, however, quantum technology also represents a rare opportunity to get a full step ahead of their adversaries through truly random numbers that are immune to the attacks of today and also the attacks of tomorrow.

The quality of the encryption always depends on the quality of the random numbers,

“The only way you can create pure randomness is to rely on quantum mechanics and quantum physics,” says Bellido. “We’ve known for quite a while that there is perfect randomness in these quantum and nuclear effects, but unfortunately, it’s impractical to embed a nuclear reactor in every data centre. What we have developed here in Quebec is an extremely simple quantum random number generator (QRNG) that can produce 2 gigabits of randomness per second by exploiting electron quantum tunnelling effects. And it’s totally safe and small enough to fit inside a microchip.”

This patented technology, based on groundbreaking work by world-renowned quantum physics researchers at the University of Sherbrooke, provides the ability to democratize access to future-safe encryption for organizations of all sizes. No nuclear reactor required. It also opens the door to cloud-based quantum-based cybersecurity solutions empowered by Entropy as a Service. In the field of computer and communication systems, entropy is the measure of randomness and uncertainty.

Futureproofing our increasingly online existence

Quantum eMotion has recently partnered with Quebec digital therapeutics healthcare leader Greybox to bring quantum security to Greybox’s entire remote therapeutic platform using a cloud-based implementation of QRNG technology. “Healthcare records are one of the top assets that hackers target,” says Bellido. “Greybox has this cutting-edge platform that lets them monitor, provide care, and even diagnose patients right in their own homes. But this is only viable if they can make that high throughput data connection completely secure with an extremely performant Quantum-based Entropy as a Service.”

From healthcare to banking to education to work, our lives continue to move ever more online, and we reap the benefits, in convenience, in flexibility, in productivity. Next generation cybersecurity innovations like cloud-based QRNGs keep us safe while we do so.  

Discover the future of encryption at quantumemotion.com.

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In our digital world, cybersecurity has become a cornerstone of success for businesses of all sizes. While cyberattacks on some well-known big businesses have grabbed headlines recently, small businesses are increasingly becoming targets for cyber criminals and bad actors. The Canadian Federation of Independent Business (CFIB) recognizes the pressing need for cybersecurity education and offers valuable resources to empower small businesses to fortify their digital defenses.

Cybersecurity training for small businesses

A study by IBM found that human error is the main cause of 95 per cent of cybersecurity breaches. CFIB’s Cybersecurity Academy, a collaboration with Mastercard, offers online courses to equip business owners and their employees with the knowledge and skills to navigate the digital landscape safely. Course topics cover prevention, including cyber basics such as password security and how to recognize phishing emails, as well as what action to take during and after a cyberattack. 

Best practices in the workplace

Business owners can bolster their cybersecurity by implementing policies in the workplace and helping educate their employees. CFIB provides downloadable templates in the Academy to support best practices, such as a social media policy template, technology usage policy template, and posters with tips to avoid getting caught by phishing emails and reminders for employees to secure their workspaces. While CFIB’s cybersecurity education focuses on prevention first, business owners can also get ready to handle a cyberattack, with templates including a cybersecurity emergency contact list, an incident preparation list, and an incident response plan. 

The average cost of a cyberattack to a small business is $26,000. At a time when business owners are still dealing with significant debt from the pandemic, as well as the staggeringly rising costs of doing business, they simply can’t afford the risk of incurring this unanticipated cost.

The high cost of cyberattacks

The average cost of a cyberattack to a small business is $26,000. At a time when business owners are still dealing with significant debt from the pandemic, as well as the staggeringly rising costs of doing business, they simply can’t afford the risk of incurring this unanticipated cost. In fact, research shows 60 per cent of small businesses close within six months of a cyberattack. Cyber insurance is not a replacement for effective and well-rounded cyber risk management, but it can help manage losses resulting from a successful cyberattack. To support business owners with their insurance preparedness, CFIB partnered with the Insurance Bureau of Canada (IBC) to create a Cybersecurity Insurance Preparation List (CIPL). IBC is also sponsoring calls to CFIB’s helpline about cybersecurity from members who need one-on-one advice from Business Advisors. 

Getting started: Essential cybersecurity tips 

It can be hard to know where to start when it comes to cybersecurity, so CFIB recommends beginning with the basics:

1. Don’t Underestimate Strong Passwords. According to the Cyber Readiness Institute, 63 per cent of data breaches result from weak or stolen passwords. Use passwords that are long, strong, and hard to guess, but relatively easy for you to remember without writing them down. 
2. Implement Two-Factor Authentication (2FA): This extra layer of security significantly reduces the dangers of unauthorized access. It also mitigates risks from password re-use across multiple sites.
3. Regularly Update Software: Keeping your software up to date is a fundamental step in defending against cyber threats. Software updates often contain patches to fix vulnerabilities that cybercriminals could exploit.
4. Exercise Caution with Emails: Avoid clicking on links and attachments in unexpected emails. Always verify the sender’s authenticity through a trusted phone number or contact method before taking any action.

If you’re looking for practical advice to get started, check out CFIB’s webinars in partnership with Mastercard on the topics of cybercrime and cybersecurity. The webinars provide tips for businesses of all types and sizes. One viewer said, “As a mom-and-pop shop, we always think that this cannot happen to us. Thanks for some tips even for us little guys.” The webinars are available in English and French at CFIB.ca/Cybersecurity. 

Cybersecurity is an indispensable part of modern business operations. Small businesses can be even more vulnerable to cyber threats, so it is crucial they are well-informed and prepared. By implementing best practices and staying vigilant, small business owners can navigate the digital landscape securely and help protect their employees, their customers, and themselves.  

Find out more at CFIB.ca/cybersecurity.

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Uncover crucial considerations for AI security in the cloud, from data protection to ethical practices, paving the way for effective and secure AI systems in the future.

AI security in the cloud is a critical concern as organizations increasingly leverage the power of artificial intelligence (AI) to process and analyze vast amounts of data in cloud-based environments. The first key aspect of AI security in the cloud involves protecting the AI models and data. Encryption and access controls are vital to ensure that sensitive AI models and training data are safeguarded from unauthorized access or breaches. Additionally, regular audits and monitoring are essential to detect any unusual activities or vulnerabilities that could compromise AI systems in the cloud.

Another key feature of AI in relation to cloud security is ensuring the integrity of AI algorithms and models. As AI models continuously learn and evolve, it’s crucial to implement mechanisms for model version control and validation. This helps prevent adversarial attacks and data poisoning, which could lead to skewed or malicious model outcomes. By implementing robust testing and validation processes, organizations can maintain the trustworthiness of their AI systems.

A critical element in the development and evolution of AI-based systems, whether in the cloud or on-premises, are the ethical considerations surrounding AI usage. Transparency and fairness in AI decision-making are vital. This includes monitoring for biases in training data and algorithms, as well as providing explanations for AI-driven decisions. Ensuring ethical AI practices in the cloud not only mitigates legal and reputational risks but also promotes trust and responsible AI deployment, fostering a positive impact on society.

In conclusion, AI security in the cloud encompasses data protection, model integrity, and ethical considerations. To establish a robust security framework, organizations must prioritize encryption, access controls, and ongoing monitoring to protect AI assets. Furthermore, validating AI models and maintaining ethical AI practices are essential for building trust and ensuring the responsible deployment of AI systems in cloud environments.

This is only the beginning of a burgeoning technical domain and the on-going debate around the direction, guidance, development, usage, and evolution of artificial intelligence as a formative and extensible technology. With the right ethics in place, AI could be a civilization-altering tool providing immeasurable benefits over time. Security of the system and the integrity of the inputs and data must be top of mind for system owners and users alike.

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